Faq

Do you offer special rates for check-ins with children?
* Yes

*Prices in INR.Taxes as applicable.    

**Extra bed for all children will be charged as child with bed         

The tariff and rates offered on online travel portals are lesser compared to the rates provided on the website. Why is there a difference?
The tariff and rates we quote on our website include the benefit of customization and personalised services. Online travel portals run their own promotions for specific time periods. However, we do offer cost-effective promotions at different times during the year for majority of our properties.

What are the laundry charges?
The laundry charges can be obtained from the front desk or housekeeping at our properties. We offer affordable rates for the various items of clothing for men, women and children.

What is the cost of the buffet?
We offer buffet for breakfast and dinner with vegetarian and non-vegetarian options. Rates may vary from property to property and destination to destination.

What is the cost of extra bed(s)?

*Yes

How many people can an Executive Room accommodate?
With an additional bed on a chargeable basis, Executive Rooms can comfortably accommodate three guests

Do you serve alcohol?
We serve alcohol in our properties in Gangtok, Namchi and Pelling only. The properties in these destinations have both restaurants and bars.

Do you offer corporate discounts?

Chitrakoot Garden & Resorts offer special rates and discounts for corporate guests. For details, please get in touch with our sales executives at +91-7726011300

Do you have separate rates for groups?
Chitrakoot Garden & Resorts offer special rates for groups. To get in touch with our B2B sales team, please call us at 8388877888.

Do you have same rates for all properties in a single destination?
In destinations where we have various properties, there are also different categories of rooms. The tariff and rates in a single destination vary from property to property.

What facilities do you have for children?
We have an indoor Kids’ Zone in all our properties and outdoor playgrounds in select properties.

What do I do if I have lost or forgotten something in my room?
If you have lost or forgotten your belonging(s) in the room or hotel premises, please contact our Guest Relations team at +91-7726011300.